Dear valued customer,

Thank you sincerely for choosing AK Bikes. Your trust means the world to us. We kindly ask you to review our return and refund policy as it provides guidance on our approach to returns and refunds.

1. No Returns on Purchased Products:

• We wish to inform you that all product sales are considered final, and unfortunately, we are unable to offer returns, refunds or exchanges once a product has been purchased.

2. Inspection and Transparency:

• Our commitment to transparency drives us to offer accurate and detailed information about each pre-owned bike, part and accessory. We encourage you to thoroughly inspect bikes before making a purchase.

3. As-Is Condition:

• Please be aware that all bikes are sold in an "as-is" condition, meaning they are accepted by the buyer in their current state. Please note that all bikes are serviced, tuned and maintained for higher quality standards.

4. Cancellation Policy:

• Once a purchase is made, we kindly request that you ensure the finality of your decision, as cancellations are not accepted.

5. Contact Us:

• Your concerns matter to us. Should you have any questions or reservations about a specific purchase, please feel free to contact us at shop@akbikes.ae

6. Warranty Information:

• We encourage you to review the warranty details provided with the bike, as certain bikes may come with limited warranties from the manufacturer.

Your understanding of our policy enables us to uphold our commitment to providing premium pre-loved bikes in UAE. Your satisfaction is our priority, and we deeply appreciate your continued support.

Warm regards,

AK Bikes, Shop 24, 5th Street, Al Raeesi Complex, Umm Ramool, Dubai Dubai, United Arab Emirates

shop@akbikes.ae